We provide a 30 Day return policy on all our products. Please kindly read the terms and conditions below before you return an item:
The buyer is wholly responsible for the assembly and setup of a product and as such Click Depot may not accept any returns once an item is opened, unpackaged and/or assembled.
- The period of 30 days is calculated from the date the item is dispatched.
- The item must be returned in original resalable condition with all original packaging. Item must be unopened.
- PLEASE DO NOT stick or write on the packaging. Please place postage stickers on “outer” packaging only.
- Return shipping costs are not included in the purchase price and will be on the senders account.
- Refunds will be processed only once item is received by our warehouse staff who have confirmed the item to be unopened, undamaged and in resalable condition.
- Click Depot reserves the right to provide a “partial refund” if terms and conditions have not been adhered to. The refund amount will be at Click Depot’s discretion and will handled on a case by case basis.
- Click Depot reserves the the right to “deny a refund” if the Return Policy terms and conditions are not adhered to.
Should you wish to return an item, please email us at firstname.lastname@example.org for further instructions.
Please ensure you use a trackable shipping service. We would strongly recommend purchasing shipping insurance for high value items. Without a trackable service, we cannot guarantee that we will receive your returned item and therefore cannot guarantee you will receive a refund.